So I was down yesterday…

Due to a problem with my host, the website was down for more than 8 hours yesterday! Here’s the e-mail they sent me:

Good day Rami,

We have received the report from our technical team and they have started doing the work after proposing a solution.
The issue found on your server is RAID array degradation (triggered by the traffic spikes earlier and high data read/write request). Our team had replaced the server’s HDD with new hard disk drive and already started to rebuild the array which may take up to 3 hours to complete.
We ask for your patience and understanding.
This advisory has been issued for transparency and to keep you abreast with the events.
Thank you very much.

The Management

W heik! Shu 3andkon akhbar?

One Response to So I was down yesterday…

  1. Serpico March 11, 2009 at 8:22 pm #

    lol more than 8 hours!! They should give you free hosting for a year to make it up!

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