Custom fees to be imposed on orders from AliExpress?

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I’m not a big fan of AliExpress as I have tried it once and wasn’t very satisfied with the stuff I received, however I know a lot of people who are literally addicted to it and keep ordering cheap stuff from it!

The reason why these people love AliExpress is because they pay very low shipping fees and absolutely no custom dues when their packages arrive to Lebanon since they’re labeled as gifts, which sounds like a steal if the stuff you’re ordering are of really good value.

However, I’ve been hearing from several sources lately that the Lebanese Customs will soon be forcing high fees on all packages received from AliExpress due to the large amount of orders being placed and affecting local sellers here. But I couldn’t make sure if this is really going to happen or not, so it would be good if someone from LibanPost or the Lebanese customs can confirm or deny it.

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37 Responses to Custom fees to be imposed on orders from AliExpress?

  1. LzEn July 14, 2014 at 11:30 am #

    I am not sure how will they know that the origin of the package is Aliexpress ?! To my understanding, on Aliexpress every seller ships independently. Unless they cancel everything that has to do with Gifts, which I do not think is feasible.

  2. S.moarkech July 22, 2014 at 12:46 pm #

    Hello
    When our products will be released from the Lebanese clearance customs? it has been stopped since July 1st 2014. It is the 1st time they stopped all items from Ali express at the Lebanese clearance customs.
    thanks

  3. LzEn August 5, 2014 at 11:44 am #

    Seems that you were right about this. Everyone I know got their products stuck at the Lebanese Customs with LibanPost saying that there is no real solution for now. They told my friend they are waiting for some law or something.

    I am not sure how they come up with such laws, at least they should have warned the customers some time ahead.

    • rayane August 8, 2014 at 12:13 am #

      we asked libanpost employee … he told us there is 150 000 parcels that came from aliexpress , there is negotiation between libanpost and customs about either they will charge us customs or resend everything back to the origin… so we still waiting

  4. rayane August 8, 2014 at 12:24 am #

    IMPORTANT ANNOUNCEMENT

    Due to customers’ inquiries about incoming mail from China, LibanPost would like to announce the below:
    In accordance with the customs’ law, all incoming packages and parcels from outside Lebanon, including China (AliExpress & others), are now subject to customs’ inspection and fees.

    According to postal regulations, LibanPost cannot release any mail item nor send it to delivery prior to customs’ clearance, and cannot change or intervene in the customs’ declaration process or fees. We are committed to delivering right after customs’ clearance. Therefore, you will be receiving the goods with the customs clearance bill. It is important to note that time to clear customs varies and delays are currently occurring due to huge volumes at Customs.

    To track your mail item, please go to: http://www.libanpost.com/TrackTrace/tabid/59/Default.aspx .
    If your item is still with the Customs: we are waiting just like you for the items to be cleared to be able to proceed with the delivery and cannot provide exact and accurate information about the declaration process.
    If there is no data: your mail item has not reached the Lebanese territory yet.
    For other inquiries, email us: customercare@libanpost.com or call our hotline: 1577.

  5. Assaad Yassine August 11, 2014 at 1:24 am #

    In my opinion the lebanese government is trying to steal us again, the only reason people are buying stuff from Ali express is that they get to pay the actual price of the object, but instead the way customs and clearance fees are applied is purely a theft, yes a theft, in all the gcc Mena no customs are applied and millions of people are buying freely from Ali express, Amazon, eBay, and lots of other sites, but not here, they are applying unreasonable customs and clearance fees on everything, i curse the day i was born as a fucking lebanese, i wish that this country with all its officials vanishes from the face of this earth, perhaps we can live freely after that, also don’t forget new and used cars custom fees, 100+ % and while they pay in Qatar the amount of 50 $ to register ur car here its 1000$ minimum.

  6. Marise August 11, 2014 at 10:56 am #

    How can i know the amount i have to pay on each product?

  7. ibrahim August 13, 2014 at 8:51 am #

    How can i know the amount i have to pay on each product?

  8. Elie M August 18, 2014 at 10:42 am #

    What a joke????
    They froze our orders for months in order to decide how much customs fees & taxes they’re gonna steel from us?
    At least they should have informed us before placing orders or set a cut off date as of the day of publishing the new rules.
    If I have to pay customs & clearance fees on Chinese products, I would have gone to any shop inside Lebanon and bought it directly from the store without having to wait months to receive it.
    I refuse to pay any additional $ on my orders that were placed prior to imposing that stealing rule by our dearest customs; otherwise, let them ship it back to China.

  9. Jay August 19, 2014 at 8:37 am #

    What a f***ing zoo we live in

  10. Patrick B.C August 19, 2014 at 1:52 pm #

    Hello dear all,

    I am very surprised from all this drama going on in our Lebanese customs, that, day after day, keep trying to enlarge the sizes of their pocket in order to feed the big sharks and keep their hands on everything.

    What an official mafia sponsored by the government.

    I am living in Qatar, I order too much from many websites, for Lebanon, but this time the delay was too big and I reach here and knew the facts.

    1- We have the right to be informed in a official and respectful way about these issues in order to stop ordering.
    2- Who will be paying us back? even if suppliers refund us for the reason that items did not reach us, chinese people have to support this loss? Is it right? i
    3- When we are able to order something for 1/4 the price and sometimes more than the lebanese market, than this our government role and duty to control strictly the market not to help the big suppliers “eat” us more while feeding them more.

    How they want us to come to Lebanon?
    For what should we come back?
    For safety?
    For water that need to be bought from Turkey?
    For electricity? our sun shine 9 months a year, solar systems are more than enough to feed all Lebanon!
    For stealing us more?
    Our shop get robbed twice! who’s giving a shit for us?

    Instead of thinking how to steal us more buy these small things that make them a fortune, let them think to control their country, to start taking out the petrol and find us jobs in our country.

    Really there are 2 similar books as Georges Khabbaz said: The world of politicians and The world of Animals!

  11. karim August 20, 2014 at 12:50 am #

    There is a charge on each item for a minimum of 10000L.L.,that’s what liban post officer told me. There is more than 500000 item to be scanned and get an estimation about extra fees using the weigh of the product. He said that they will begin by shipping our orders by next week and there is no problem if u refuse to pay fees they will return it back and u will be stucked by demanding a full refund from sellers which takes more than a month. In the end fuck this country.

  12. Rodolph August 20, 2014 at 9:49 am #

    guys don’t get so dramatic as if you do not know this country, the whole thing is that customs need extra cash from Ali so they gave him hard time but at the end he will accept and pay whatever customs
    charges needed to get his goods out, especially now he knows that all Lebanese stopped using his website.
    but why worry there are many other similar services which i sill buy and get my stuff on time, the only thing is that i pay like 20 dollars for customs plus kgs charges.

  13. Rami August 22, 2014 at 9:41 pm #

    Ordered 3 months ago … nothing received yet…

  14. Rodolph August 30, 2014 at 10:51 am #

    Good news i received 1 item today whoch i ordered 6 weeks ago.

  15. Stephany September 1, 2014 at 12:08 pm #

    Can we order now from Ali Express without paying customs fees?

  16. Joe September 8, 2014 at 9:48 pm #

    So whatever happened to this issue? has Libanpost issued another statement or something that could clarify? I’m not sure wether to order from that website or not

  17. Mhamed September 24, 2014 at 9:19 pm #

    Well i have ordered from two different suppliers, one is shipping via “China Post” the other Seller is shipping via ” singapore post” it has been already 5 Weeks since August and still i have received nothing at all 🙁

  18. sarah October 7, 2014 at 2:57 pm #

    How much do we have to pay extra fees. It depend on what?? I need to know.bcz i bought something that cost 2$ and it’s not fair for me to pay 20$ extra fees . if it is true i want to cancel the deaaaaaaaaal

  19. M i K October 18, 2014 at 11:08 pm #

    Thank you for posting this thread as it affects all Lebanese online shoppers.

    AliExpress is a low budget online shop that offers great values for the same products that local dealers are selling for much higher prices.

    Customs should be imposing Fees on Traders / Businesses & Whole Sale. And not on a single personal item. For example: Even If you buy a $5,000 device for personal use and carry it with you on a flight. The Customs will let you go if you open the package and show them it’s for Personal Use.

    I would understand and support this decision if Lebanon showed some competitive local production. But our country is running only on Mass Imports and Consumption

    Thus this decision only benefits the customs & Big businessmen / Importers and hurts the poor consumer that’s trying to save a few dollars.

    The European countries have a much bigger problem with the Chinese/Far eastern Markets. They have a strong currency and they cannot compete with their low prices. So their governments simply supported local productions and imposed higher taxed on “Mass imports only”. That means you can still order from AliExpress and others in any European country and find the item on you doorstep in the right time with Zero Custom fees. The only taxable shipments are the wholesales (Like Alibaba) and businesses making mass orders.

    And by the way, this is what I normally do when i order something online. I just use my friend’s EU address (The shipment is cheaper and faster). And I wait for my next trip there to get it myself or vice versa (It’s quiet a hassle but it’s the safest way).

    This is very bad for Lebanese online shoppers..
    Bad Economy & Salaries ; No Local production ; Mass Imports and more stupid laws to make the rich get even richer. The Big Sharks keep making our lives harder !

    • Terry Matthea October 31, 2014 at 1:42 pm #

      Two words to sum-up this rather ridiculous, yet not so surprising development…

      FUCK LEBANON!

  20. Lara January 12, 2015 at 4:19 pm #

    So are the products still being stopped at the customs and not sent out to the buyers? Or did Liban Post solve their problem yet?

  21. hiba January 14, 2015 at 8:20 pm #

    Hello how can we contact you to make order? And if you deliver to lebanon is thier any charge needed?

  22. boudz May 25, 2015 at 8:39 pm #

    i think the problem is solved i ordered like 6 items and all did came and no custom fees i waited like a 40 days

    • Rayane fakih June 28, 2017 at 9:03 pm #

      You hadn’t pay any additionnal fee?

  23. Ram July 25, 2015 at 1:38 am #

    I ordered some stuff from Aliexpress. Can someone please tell me if there’s fees or any additional amount when received?

    • MazM September 29, 2015 at 4:39 pm #

      hey can you tell us if you were charged extra for your items? thanks

  24. ameer aboufarraj October 2, 2015 at 2:15 pm #

    hi hOw many days it will take to be shipped to Lebanon

  25. Lebanese December 28, 2015 at 9:11 pm #

    Is there any extra charge for liban post even if i ordered via china air mail which is free shipping

  26. DnD January 17, 2016 at 5:11 pm #

    noo nooo extra charge is taken. Libanpost would deliver it to your destination with no additional charges. im a frequent customer at aliexpress and Libanpost never asked me for any money

    • Dev/null January 28, 2016 at 12:04 pm #

      oh, really? I ordered something from aliexpress. 0.80$ is my order and 15$ is extra charge. it is ridiculous.

      • Mohamad January 31, 2016 at 3:11 am #

        Seriously ?! Do you live in Beirut aw b3id 3n lse7il ?

        • Lebanese February 29, 2016 at 11:41 am #

          I live a little far from Beirut and libanpost never asked me to pay any additional charges on items that are free shipping. So I think the problem is not with how far you are 3an l se7il. But I have a question one of my items is stuck at custom clearance bl airport ma3 eno a lot of items are arriving fine and on item. (The item stuck mano shi de3e lal extra checking aw shi eno 3ade metel kel l 8rad l be2yin) w sarlo shi 10 days what do you think ?! Did that happen to anyone and they got the item ?

    • E. January 30, 2016 at 10:57 pm #

      Anywhere in lebanon, or just in Beirut?

  27. Maher April 13, 2016 at 10:13 pm #

    guys, it was published in the news that any invoice less than 200 usd will have no charge. this means cheap china products can be bought safely. if amount exceeds 200 usd then you pay customs fees and TVA.
    the problem is not in these fees but in the clearance fee done by clearance agents. they will try to rob you(no fixed price , everyone gives his own price) so try to contact many agents and ask them about cost of clearance.
    note that you can not make the clearance yourself. it is required to hire a customs agent!!!

    • pamela October 18, 2016 at 8:10 pm #

      I ordered for $65 and got custom clearence for value “200,000 LL” (i don’t know who decided this value) and got custom clearance + agent fees (dhl) $72

  28. Dalal August 6, 2017 at 1:20 pm #

    Do Ali express ship to houses

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